An elderly lady with kind tones, a sense of sophistication and knowledge about her. An image formed immediately as she softly said “oh you sweetie you” .
A short and to the point conversation doesn’t allow for much of an image to form. The imagination is a powerful tool and one that changes greatly through what we hear or read. It builds an image of people of surroundings based on a persons reaction and feeling to them rather than being an image we see.
A persons negative tones and persona can have an immense effect on the surrounding people..these images show the mood of the customer and the person one the recieving end of the call, the customers negative or unhappy mood and words have created an image through perception alone.
There are people who leave a lasting impression from their warmth and uplifting mood. People like this man let the imagination go wild with possibilities from what little information you know of them.
Some conversations no matter how short create an immediate image of the person and their whole persona. This image i hope speaks to show the cool and calm exterior this man had during the conversation.